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Your TV and the streaming device need to support HDCP 2.2 to watch Ultra HD content. You may run into problems with the new Netflix feature that lets you download movies to your i Phone, i Pad or Android phone.
Before you look for fixes, make sure you are on i OS 8.0 or higher or Android 4.4.2 or higher and on the latest version of Netflix. w=1000&ssl=1 1000w" sizes="(max-width: 720px) 100vw, 720px" data-recalc-dims="1" /Users who are on a mobile device should switch to cellular or Wi Fi to see if that will fix the problem.
If Netflix streaming problems prevent you from enjoying your show you may see bad quality video or it may simply take a long time to actually start the show. The first thing you should try on any device is to restart the app.
If that fails, you need to restart the device by turning it off and back on.
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Here’s more on what to do if your Netflix app is crashing.
On Android, you may also run into problems with some phones like Huawei, Honor and other brands that aren’t listed on the HD streaming support page. Other common steps are restarting the Netflix app, restarting your device or uninstalling and re-installing Netflix.
If Netflix is down according to this service or there is a huge spike in complaints it may not be worth continuing right now as system-wide problems will require a fix from Netflix. This can happen at home, but it is also very common when on a shared Internet connection.
You can try to reset your connection or test on a cell phone connection to see if there is a local problem, but it may be bigger than that. You can run a Speedtest on your device to see if you have the minimum required speed for SD and HD quality. If you still have issues, you can try directly connecting your device to the modem from your ISP with an Ethernet cable to figure out if your router is the problem or if it is an issue with the company you pay for Internet access.
It is possible that Netflix is down, but it is also very possible that there is a Netflix problem that starts in your home, with your Internet connection or on the way to Netflix Servers. fit=720,480&ssl=1" class="size-large wp-image-318837" src="https://i0com/ resize=720,480" alt="How to fix many Netflix streaming problems. ” It’s very frustrating, but you can fix it quite easily in most cases.
Here’s how you can fix these common Netflix Problems. The exact solution will depend on what you are trying to watch Netflix on.